SoftBank focuses on promoting the application of humanoid robots in education and commercial applications. SoftBank Pepper and SoftBank NAO both appeared at the booth. SoftBank Pepper demonstrated greeting people, introducing attractions and shopping guides. SoftBank NAO performed a number of cool skills such as robot football, climbing ladders, standing on tilted ground and walking through a maze.
Tan Zhiqiang, general manager of SoftBank Robotics China, said in an interview with the media: "Artificial intelligence robots need the construction and development of the entire ecological chain. Humanized safety design, a complete after-sales service system, and a complete ecological chain will give SoftBank Robotics more support in the field of service robots."
SoftBank focuses on promoting the application of humanoid robots. According to official data, more than 3,000 companies in the global market have used the services provided by SoftBank Pepper. In China, Dongfeng Nissan has deployed nearly 40 SoftBank Peppers to tour 4S stores across the country, providing car buyers with model inquiries, shopping guides, and automotive technology explanations. At the same time, SoftBank Pepper's big data collection and processing capabilities provide Dongfeng Nissan's marketing department with powerful auxiliary data and reports such as customer information collection, customer portraits, and precision marketing. At Shenzhen Bao'an Airport, SoftBank Pepper provides passengers with route guides, flight information and other inquiries. At State Grid Corporation of China, SoftBank Pepper not only provides users with electricity bill payment services, but also guides users to go to the counter to handle related business.
As humanoid robots, SoftBank Robot Pepper and SoftBank NAO have been involved in seven major fields such as education, retail, finance, health care and tourism.