Warranty
cam Indexer
Warranty Coverage
--The complete cam indexer and purchased accessories are covered by a 20-month warranty from the date of shipment.
Repair Options
--Depending on the specific problem, we may repair the unit or replace the entire machine.
--All cam indexers, accessories and components used for replacement are new.
--If your accessory fails, we will supply you with a new one.
--Replacement components and accessories are covered by the remainder of the original 20-month warranty.
Hollow Rotary Table
Warranty Coverage
The --Hollow rotary table is covered by a 20-month warranty on the complete unit and the complimentary matching sensing kit (including photocell, bracket, and screws) from the date of shipment.
Repair Options
--Depending on the specific problem, we may repair the unit or replace the entire machine.
--All hollow rotary table, and accessories used for replacement are new.
--If your accessory fails, we will supply you with a new one.
--Replacement components and accessories are covered by the remainder of the original 20-month warranty.
Planetary Gearbox
Warranty Coverage
--Planetary gearboxes are covered by a 20-month warranty on the entire unit and purchased accessories from the date of shipment.
Repair Options
--Depending on the specific problem, we may repair the unit or replace the entire machine.
--All planetary gearbox and accessories used for replacement are new.
--If your accessory fails, we will supply you with a new one.
--Replacement components and accessories are covered by the remainder of the original 20-month warranty.
Harmonic Drive
Warranty Coverage
--The entire Harmonic Drive and purchased accessories are covered by a 20-month warranty from the date of shipment.
Repair Options
--Depending on the specific problem, we may repair the unit or replace the entire machine.
--All harmonic drive, and accessories used for replacement are new.
--If your accessory fails, we will supply you with a new one.
--Replacement components and accessories are covered by the remainder of the original 20-month warranty.
cNC Machining Part
Warranty Coverage
--These products are customized and carry a 2-month warranty from the date of shipment.
Repair Options
--Depending on the specific problem, we may need to do a second job or remanufacture the product.
--If the product quality problem is caused by us, we will provide you with a new product.
Precision Gear
Warranty Coverage
--These products are customized and carry a 2-month warranty from the date of shipment.
Repair Options
--Depending on the specific problem, we may need to do a second job or remanufacture the product.
--If the product quality problem is caused by us, we will provide you with a new product.
casting Part
Warranty Coverage
--These products are customized and carry a 2-month warranty from the date of shipment.
Repair Options
--Depending on the specific problem, we may need to do a second job or remanufacture the product.
--If the product quality problem is caused by us, we will provide you with a new product.
Factory Automation Component
Warranty Coverage
--Factory Automation Components purchased from us are covered by our 12-month warranty from the date of shipment.
Repair Options
--Depending on the specific problem, we may repair the unit or replace the entire machine.
Important Tip
Our warranty does not cover any damage caused by human factors such as:
1. Overloading
2. Failure to follow maintenance instructions
3. Unauthorized disassembly or modification
Hansheng Automation (Dongguan) Co., Ltd. is committed to providing our customers with not only products, but also peace of mind and lasting value. Our warranty policy reflects our confidence in manufacturing excellence and our commitment to customer satisfaction.
