Recently, an American client came to our company for on-site inspection and business negotiation. It is known that the client's company is specialized in the field of humanoid robots. Our company conducted comprehensive communication on the procurement and cooperation matters related to the custom planetary gearboxes for humanoid robots. The general manager of Hansheng Automation (Dongguan) Co., Ltd., Karim, the technical director, and business representative Ava warmly received them. At 3 p.m., the American client arrived at our company. General Manager Karim led them to the company's sample display area and explained our company's capabilities in manufacturing planetary gears: Standard backlash ≤ 3 arc min (P2) / Precision backlash ≤ 2 arc min (P1) / Ultra-precision backlash ≤ 1 arc min (P0). They also had relevant technical exchanges. Subsequently, in the meeting room, our company, in line with the development trend of the humanoid robot industry, specifically shared our company's suggestions in the field of robot transmission components and answered various questions from the client regarding product parameter customization, batch production, and cross-border cooperation. In the meeting room, we discussed the planetary gears. With the company's capabilities and reputation, we successfully gained the client's high trust and laid a solid foundation for the subsequent long-term and stable strategic cooperation.
As a well-known brand in the field of continuous innovation, Hansheng Automation Company has provided automatic intelligent reducer solutions, industrial robot joint motion solutions, automated production line rotation and precise positioning solutions, as well as precision processing services for numerous domestic and foreign customers. Up to now, Hansheng products have been exported to more than 60 countries including the United States, Australia, Germany, India, Russia, Vietnam, Belgium, Norway, Italy, Israel, etc., covering all five continents.
Regarding Warranty
Planetary Gearbox
Warranty Coverage
The planetary gearbox is covered by a 20-month warranty from the date of shipment. The entire equipment and accessories are available for purchase.
Maintenance Options
Depending on the specific issue, we may repair the equipment or replace the entire machine.
All planetary gearboxes and accessories used for replacement are brand new.
If your accessories are damaged, we will provide you with new ones.
The replacement parts and accessories are covered by the remaining period of the original 20-month warranty period.
This visit and negotiation by the American customers indicate that the international market fully recognizes our company's capabilities and product quality in planetary gearboxes. In the future, our company will focus on the high-end transmission field, continuously optimize the product performance of planetary gearboxes and other reducers, improve production capacity, and provide higher-standard products and services to meet the demands of the global market, steadily advancing the enterprise towards the direction of high-end, internationalization, and specialization.